Shipping Policy

Delivery Options and Costs

UK Standard Delivery

  • Cost: £3.99 (FREE for orders over a specified amount)
  • Timing: 3-5 working days
  • Details: A signature may be required on receipt.

Next Day Delivery (UK & Northern Ireland)

  • Cost: £5.99
  • Order Cutoff: 7pm Mon-Fri and 3pm Sun (Note: Orders shipped on Saturday are delivered on Monday)
  • Timing: Delivered between 8am and 9pm, Monday to Saturday
  • Exclusions: Not available to certain postcodes and excludes Sundays and Bank Holidays.

Collect in Store

  • Timing: 3-5 working days
  • Collection Period: 14 days from notification email
  • Details: Orders not collected within this period will be returned and refunded.

    International Standard Delivery

    • Cost: From £5.99
    • Timing: Within 3-10 working days
    • Tracking: Available on all standard international orders; a signature may be required.

    Express International Delivery

    • Timing: Orders arrive within 2-3 working days if placed before 7pm
    • Details: Available Monday to Saturday, 8am to 5pm. Next working day dispatch for orders placed after 7pm.

    Additional Information:

    • High Volume Periods: Please allow for potential delays during November and December.
    • Non-Working Days: Saturday, Sunday, and Bank Holidays are not considered working days.
    • Industrial Action: Delivery times may be affected by strikes. Contact customer service for updates.
    • Parcel Queries: If your parcel does not arrive within the stated time, allow up to 25 working days from your dispatch confirmation to contact us.