Returns and Refund Policy

At Regalia Amour, we strive to ensure that you are completely satisfied with your purchases. If for any reason you are not entirely pleased with a product, here are the details for returning an item and how refunds are processed:


  • Eligibility: You can return unwanted items within 14 days of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Return Process: Please send your returns to: Regalia Amour, Ball Hill Indoor Market Mall, Coventry, CV2 4BA, UK. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
  • In-Store Returns: You may also return items in person at our store location. For in-store returns, please ensure the product is accompanied by the original receipt and is returned within the specified 14-day period.


  • Processing: Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.


  • We understand that sometimes a product may not meet your expectations, and you may wish to exchange it for something else. Exchanges are subject to item availability. Please contact us at to arrange an exchange.

Additional Information

  • Rights: Returning an item does not affect your statutory rights.
  • Contact Us: If you have questions about your return or refund, please contact us at

We value your business and want to make your return as smooth as possible. Thank you for shopping with Regalia Amour!