Returns and Refund Policy

At Regalia Amour, we strive to ensure that you are completely satisfied with your purchases. If for any reason you are not entirely pleased with a product, here are the details for returning an item and how refunds are processed:

Returns

• Eligibility: You can return unwanted items within 14 days of receipt. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Return Process: Please send your returns to: Regalia Amour, Ball Hill Indoor Market Mall, Coventry, CV2 4BA, UK. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.
• In-Store Returns: You may also return items in person at our store location. For in-store returns, please ensure the product is accompanied by the original receipt and is returned within the specified 14-day period.

Refunds

• Processing: Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 14 days.

Exchanges

• We understand that sometimes a product may not meet your expectations, and you may wish to exchange it for something else. Exchanges are subject to item availability. Please contact us at regaliaamour@gmail.com to arrange an exchange.

Additional Information

• Rights: Returning an item does not affect your statutory rights.
• Contact Us: If you have questions about your return or refund, please contact us at regaliaamour@gmail.com.

We value your business and want to make your return as smooth as possible. Thank you for shopping with Regalia Amour!